Legal Documents · Data Protection · m1200

M1200 Privacy Policy — Our Commitment to Protecting Your Information

M1200 takes your personal data seriously. This policy explains what information we collect, how it is used, and what rights you have.

Last updated: 2026

Key Points of the Privacy Policy

Key highlights before you read the full details

Purpose of Data Collection

M1200 only collects information that is necessary to deliver its services and maintain security.

Never Sold to Third Parties

Your personal information is never sold or shared with third parties without your permission.

Your Controls

You have the right to view, correct, or delete your personal information at any time.

SSL Encryption

All data transfers are secured with 256-bit SSL encryption — bank-grade security.

Cookie Usage

Cookies are used to enhance your experience. Non-essential cookies can be disabled if preferred.

Right to Contact

For any data-related queries, contact us at [email protected].

1

Introduction & Scope

M1200 (referred to herein as "we" or "the platform") places user privacy at the forefront of everything we do. This Privacy Policy explains what information we collect when you use the m1200.pro website or app, why we collect it, and how we keep it secure.

By registering on m1200 or using our services, you are deemed to have accepted this Privacy Policy. If you do not agree with any part of this policy, we ask that you refrain from using our services.

This policy applies to all m1200 services, platforms, and related communications — including the website, mobile app, and customer support.

Compliance with Bangladesh Law

M1200's Privacy Policy is prepared in accordance with international data protection standards and the requirements of our licensing authority.


2

What Information We Collect

M1200 collects the following types of information. We only gather what is strictly necessary to provide our services effectively.

Full name
Mobile number
Email address
Date of Birth
Current Address
Payment Information
Device Information
IP Address
Gaming Activity
Support conversations
Login history
Copy of ID document

For payment information, m1200 does not store full account numbers or PINs. Only the details necessary to verify transactions and prevent fraud are retained.


3

How We Collect Information

M1200 collects information in several ways:

  • Directly from You: Information you provide when filling out registration forms, completing the verification process, making payment transactions, or contacting support.
  • Automatically: When you use m1200, we collect device information, IP addresses, and browsing behaviour through cookies, log files, and similar technologies.
  • From Third Parties: Limited information may be received from identity verification services, payment processors, and fraud prevention providers.

4

How We Use Your Information

M1200 uses the information it collects for the following purposes:

  • To create and manage your account
  • To complete identity verification (KYC)
  • To process payment transactions
  • To prevent fraud and money laundering
  • To provide customer support and resolve issues
  • To comply with legal obligations
  • To send you relevant offers and bonuses, with your consent
  • To improve platform security and performance
Marketing Communications

If you'd prefer not to receive promotional emails or SMS from m1200, you can opt out through your account settings or by emailing [email protected].


5

Data Sharing & Disclosure

M1200 does not sell your data or share it with third parties without cause. Data may only be shared in the limited circumstances outlined below:

  • Payment Processors: Necessary information is shared with bKash, Nagad, and other payment partners to complete transactions.
  • Identity Verification Services: As part of the KYC process.
  • Legal Authorities: In response to court orders, regulatory requests, or other legal obligations.
  • Fraud Prevention: When required to investigate fraudulent activity.
  • Affiliated Companies: To companies within the same group — subject to the terms of this policy.

In all cases, the amount of information shared is kept to a minimum — only what is strictly necessary for the stated purpose.


6

Data Security Measures

M1200 uses industry-standard technology and processes to protect your data. That said, no online service can guarantee absolute security. We take every precaution to ensure the highest level of protection.

256-bit SSL Encryption All data transfers are encrypted — security held to financial industry standards
Encrypted Storage Sensitive data stored in our databases is encrypted separately
Restricted Access Only authorised personnel may access specific data
Regular Security Audits Independent third-party experts conduct regular system audits
Suspicious Activity Alerts Automated alerts are sent for suspicious logins or transactions

7

Cookie Policy

M1200 uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help enhance your browsing experience.

You can disable cookies through your browser settings. However, disabling essential cookies may affect the platform's functionality.


8

Your Rights

As an m1200 user, you have several rights regarding your personal data:

Right to Access

You may request to know what personal information we hold about you.

Right to Rectification

You may request corrections to any inaccurate information we hold about you.

Right to Erasure

You may request that your data be deleted under certain conditions.

Right to Object

You may object to your data being used for specific purposes.

Right to Portability

You may request a copy of your data in a structured, commonly used format.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted.

How to Exercise Your Rights

To exercise these rights, email us at [email protected] or reach out via live chat. We typically respond within 30 days.


9

Data Retention Period

M1200 does not retain your data indefinitely. Different types of information are subject to different retention periods:

  • Account Information: Up to 5 years after account closure (as required by law)
  • Transaction Records: 7 years (as required by financial regulatory obligations)
  • Support Conversations: 2 years
  • Log Files: 90 Days
  • Marketing Preferences: Until you opt out

Once the retention period expires, data is securely and permanently deleted or anonymised.


10

Information on Minors

M1200's services are not intended for anyone under the age of 18. We do not knowingly collect information from minors. If we become aware that a minor's data has been collected, we will promptly delete that information and close the associated account.

If you believe a minor you know has registered on m1200, please contact us immediately.


11

Right to Policy Changes

M1200 reserves the right to update this Privacy Policy at any time. For significant changes, we will notify you clearly by email or via the platform. The effective date of the updated policy will be noted at the top of this page.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. We recommend checking this page regularly.


12

Contact Us

For any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us:

  • Email: [email protected]
  • Live Chat: The chat button on the right side of any page on the platform
  • Response Time: Usually within 24–48 hours

For data protection concerns, please try to resolve the issue with us first. If you are not satisfied with the outcome, you have the right to escalate your complaint to our licensing authority.

FAQ

Player Queries

Yes, m1200's Live Casino features real professional dealers who host games in front of HD cameras from a studio or live casino environment. You can watch the live stream on your mobile or computer for an authentic casino experience. In games like Baccarat, Roulette, and other table games, you place bets by clicking the on-screen buttons — the dealer records your bets and results are displayed in real time. Some games also let you chat directly with the dealer. With a stable internet connection, your mobile is all you need for the best experience.

Most withdrawals on m1200 are processed within minutes to a few hours. bKash and Nagad withdrawals are typically the fastest — in many cases, funds arrive within minutes of submitting a request. That said, certain factors can cause delays, such as an incomplete KYC verification, unmet bonus wagering requirements, or additional checks on larger withdrawal amounts. Your first withdrawal may take slightly longer as identity verification is carried out at that stage. Once verified, subsequent withdrawals will be processed more quickly.

Your data is safe — play with peace of mind

M1200 respects your privacy. Join now and play in a safe, trusted environment.

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